jl169 Casino Privacy Policy

1. Introduction

jl169 Casino ("jl169," "we," "us," or "our") is committed to protecting the privacy and personal data of every player who uses the jl169 online gaming platform at jl169.net (the "Platform"). This Privacy Policy ("Policy") describes how we collect, use, disclose, store, and safeguard your personal information in connection with your use of the Platform and all related services.

This Policy is issued in compliance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 (DPA), its Implementing Rules and Regulations (IRR), and the issuances of the National Privacy Commission (NPC) of the Philippines. It also reflects our obligations under applicable PAGCOR regulations and the Anti-Money Laundering Act (AMLA) of the Philippines.

By accessing or using jl169, you confirm that you are at least 21 years of age and that you consent to the collection and processing of your personal data as described in this Policy. If you do not agree with any part of this Policy, please discontinue your use of the Platform immediately.

2. Personal Data We Collect

jl169 collects the following categories of personal data from players and visitors to the Platform:

Category	Examples	Purpose
Identity Data	Full legal name, date of birth, government-issued ID number, nationality	Account registration, KYC verification, age verification
Contact Data	Philippine mobile number, email address, home address	Account communication, OTP delivery, support
Financial Data	GCash number, PayMaya account, bank account details (BPI, BDO, Metrobank), transaction history	Deposits, withdrawals, AML compliance
Technical Data	IP address, device type, browser type, operating system, session logs	Security, fraud prevention, platform optimization
Usage Data	Games played, bets placed, session duration, bonus usage, login timestamps	Responsible gaming monitoring, personalization
Communications Data	Live chat transcripts, support ticket content, survey responses	Customer support, quality assurance

We do not collect sensitive personal information (as defined under the DPA) unless strictly required for identity verification or regulatory compliance, and only with your explicit consent where required by law.

3. How We Collect Your Data

jl169 collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting support, or participating in promotions.
• Automated collection: Technical and usage data collected automatically when you access the Platform, including through cookies, web beacons, and server logs.
• Third-party sources: Identity verification data from accredited KYC service providers; fraud and AML screening data from compliance partners; payment data from GCash, PayMaya, BPI, BDO, and Metrobank in connection with your transactions.
• Regulatory sources: Information received from PAGCOR, AMLC, or other Philippine government agencies in connection with our regulatory obligations.

4. How We Use Your Personal Data

jl169 uses your personal data for the following purposes:

• To create, verify, and manage your jl169 player account.
• To process deposits and withdrawals through GCash, PayMaya, and Philippine bank transfers.
• To verify your identity and age (21+) in compliance with PAGCOR requirements and the DPA.
• To detect, investigate, and prevent fraud, money laundering, and other illegal activities in compliance with AMLA.
• To provide customer support via live chat and email.
• To send you transactional communications, including deposit confirmations, withdrawal notifications, and security alerts.
• To send you promotional communications about jl169 bonuses and offers, where you have opted in to receive such communications.
• To monitor your gaming activity for responsible gaming purposes and to enforce self-exclusion requests.
• To improve the jl169 platform, analyze usage patterns, and develop new features.
• To comply with our legal and regulatory obligations under Philippine law.

5. Legal Basis for Processing

jl169 processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform our obligations under the jl169 Terms and Conditions, including account management and payment processing.
• Legal obligation: Processing required to comply with PAGCOR regulations, AMLA, and other applicable Philippine laws.
• Legitimate interests: Processing for fraud prevention, platform security, and responsible gaming monitoring, where such interests are not overridden by your rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. Data Sharing and Disclosure

jl169 does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients only to the extent necessary for the stated purpose:

• Payment processors: GCash, PayMaya, BPI, BDO, and Metrobank, for the purpose of processing your deposits and withdrawals.
• KYC and identity verification providers: Accredited third-party services used to verify your identity and age in compliance with PAGCOR requirements.
• AML compliance partners: Screening services used to fulfill our obligations under the Anti-Money Laundering Act.
• IT and platform service providers: Cloud hosting, security, and analytics providers who process data on our behalf under strict data processing agreements.
• Regulatory authorities: PAGCOR, AMLC, the National Privacy Commission, and other Philippine government agencies, where disclosure is required by law or court order.
• Professional advisers: Lawyers, auditors, and accountants, where necessary for legal or compliance purposes, subject to professional confidentiality obligations.

All third parties with whom jl169 shares personal data are required to process such data in accordance with the Data Privacy Act of 2012 and to implement appropriate technical and organizational security measures.

7. Cookies and Tracking Technologies

jl169 uses cookies and similar tracking technologies to enhance your experience on the Platform. The types of cookies we use include:

• Strictly necessary cookies: Required for the Platform to function, including session management and security. These cannot be disabled.
• Performance cookies: Used to analyze how players use the Platform, helping us identify areas for improvement. Data collected is aggregated and anonymized.
• Functional cookies: Used to remember your preferences, such as language settings and game history, to personalize your jl169 experience.
• Marketing cookies: Used to deliver relevant promotional content about jl169 offers. These are only set with your consent.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the jl169 platform.

8. Data Retention

jl169 retains your personal data for as long as your account is active and for a period thereafter as required by applicable Philippine law and regulatory requirements. Specifically:

• Account and identity data is retained for a minimum of five (5) years after account closure, in compliance with PAGCOR and AMLA record-keeping requirements.
• Financial transaction records are retained for a minimum of five (5) years from the date of the transaction, as required by AMLA.
• Communications data (live chat, support tickets) is retained for two (2) years for quality assurance and dispute resolution purposes.
• Technical and usage data is retained for twelve (12) months for security and platform improvement purposes.

Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymized in accordance with our data disposal procedures.

9. Data Security

jl169 implements appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. Our security measures include:

• SSL/TLS encryption for all data transmitted between your device and jl169 servers.
• Encryption of sensitive data at rest, including financial information and government ID numbers.
• Role-based access controls limiting employee access to personal data on a need-to-know basis.
• Regular security audits and penetration testing of the jl169 platform.
• Two-factor authentication (2FA) available for all player accounts.
• Continuous monitoring for suspicious activity and unauthorized access attempts.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jl169 will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act of 2012 and NPC Circular No. 16-03.

10. Your Rights as a Data Subject

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jl169:

• Right to be informed: The right to know how your personal data is being collected and processed.
• Right of access: The right to request a copy of the personal data jl169 holds about you.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to erasure: The right to request deletion of your personal data, subject to our legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing or where processing is based on legitimate interests.
• Right to data portability: The right to receive your personal data in a structured, commonly used format and to transmit it to another controller.
• Right to lodge a complaint: The right to file a complaint with the National Privacy Commission if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer using the details provided in Section 13 of this Policy. We will respond to all verified requests within fifteen (15) business days, as required by the Data Privacy Act of 2012.

11. Children's Privacy

The jl169 platform is strictly intended for adults aged 21 years and older, in accordance with Philippine gaming regulations. jl169 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will immediately suspend the associated account, delete the data, and report the matter to the appropriate regulatory authorities.

If you are a parent or guardian and believe that your child has registered on the jl169 platform, please contact our support team immediately via live chat between 8:00 AM and 12:00 MN PHT so that we can take prompt action.

12. Updates to This Privacy Policy

jl169 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or regulatory requirements. The most current version of this Policy will always be available on this page, with the effective date clearly indicated at the top.

Where changes to this Policy are material, jl169 will notify registered players via email or an in-platform notification at least seven (7) days before the changes take effect. Your continued use of the jl169 platform after the effective date of any updated Policy constitutes your acceptance of the revised terms.

13. Contact Us and Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by jl169, please contact our Data Protection Officer (DPO):

• Live Chat: Available on the jl169 platform, 8:00 AM – 12:00 MN PHT, seven days a week.
• Email: [email protected] (plain text – not a clickable link)

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe that jl169 has violated your data privacy rights under the Data Privacy Act of 2012. For more information on your rights and how to file a complaint, visit the NPC's official resources.

For responsible gaming support and self-exclusion tools, please visit our Responsible Gaming page. For the full terms governing your use of the jl169 platform, please review our Terms & Conditions.